
Privacy Policy
At Floor23 Innobear, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our engagement platform.
1. Information We Collect
For a better experience while using our Service, we will collect the following types of information
Personal Information:
- Account Information: Full name, email, and any data you provide when participating in an engagement.
- Engagement Submissions: Content such as entries, files, responses, designs, etc.
Payment Information: Securely processed through third-party providers.
Also clean up Log Data and Cookie sections for tone and clarity.
Usage Data:
- Log Data: IP address, browser type, device type, pages visited on our site, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site and collect information about how you interact with our website. You can manage cookies through your browser settings.
2. How We Use Your Information
- Engagement Management: Manage engagement entries, communication, and outcomes.
- Communication: Notify users about updates, results, and platform improvements.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to anyone.
However, we may share your information in the following situations:
- Service Providers: We work with trusted third parties—such as website hosting services, payment processors, and email marketing tools—to help us run our services. These providers are required to handle your data securely and follow privacy laws.
Legal Requirements: We may share your information if required by law—for example, to respond to a subpoena, court order, or government request, or to protect our legal rights, users, or others.
4. Data Security
We value your trust and are committed to protecting your personal information. We use industry-standard security measures and take appropriate steps to safeguard your data, including:
- SSL/TLS Encryption: Your information is encrypted during transmission using secure protocols.
- Access Controls: Access to personal data is limited to authorized personnel only.
- Regular Security Audits: We perform routine audits to detect and address potential vulnerabilities.
While we make every effort to protect your information, no system is completely secure but we take appropriate steps to protect your data.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access – Request a copy of the personal information we hold about you.
- Correction – Ask us to correct or update any inaccurate or incomplete data.
- Deletion – Request the deletion of your personal data, subject to certain legal or operational conditions.
- Opt Out – Choose not to receive marketing communications from us at any time.
6. Data Retention
We retain your data only as long as needed for its original purpose or as required by law. If you delete your account, your data will be removed promptly from our active systems.
7. International Transfers
If you are accessing our website from outside your country of residence, your information may be transferred to and processed in other countries where we or our service providers have operations. We take measures to ensure international data transfers comply with applicable data protection laws and offer adequate safeguards.
8. Third-Party Websites
Our website may contain links to third-party websites or services. These Third-Party Services are not owned or controlled by Floor23 Innobear, and we are not responsible for their privacy practices, content, or data handling policies.
Third parties that may have access to your information operate under their own terms and privacy policies. Before sharing any personal data with them, we strongly encourage you to review their privacy notices, permissions, and settings, or contact them directly with any questions.
9. Age Limitations
Innobear is intended for users aged 13 and older. Users under 13 may not use the platform unless authorized through a formal agreement with an educational or community organization.
10. Changes to This Privacy Policy
Material changes will be communicated via email or through a notice on our site. An ‘Updated’ date will appear at the top of this page.